What this site collects, and what it does not
The full privacy notice is with our advisers. In the meantime, here is a plain and accurate account of how your details are handled when you use this website.
What the site collects
One thing, in one place: the details you type into an enquiry form and choose to send.
Enquiry form details
- Your name, email address and — if you supply them — your phone number and organisation, together with the message and the topic you selected. Sent to us by email when you submit the form, and used to reply to you.
Your consent, recorded with it
- Every form asks you to confirm you are happy for us to reply before it will send. That confirmation travels with the enquiry.
Your light or dark mode preference
- Stored in your own browser so the site does not flash the wrong scheme on your next visit. It never leaves your device and is not personal data.
What the site does not do
Stated explicitly because absence is not visible, and because most sites that say nothing here are doing all of it.
No analytics
- There is no Google Analytics, no product analytics and no session recording on this site. We do not know who you are or which pages you read.
No tracking cookies, and so no cookie banner
- Nothing here sets a non-essential cookie, which is why you were not asked to dismiss a consent dialog. A banner would be theatre.
No advertising, no third-party pixels
- No advertising networks, no social media tracking pixels, and no embedded third-party scripts that would see your visit.
Nothing is sold or shared
- Enquiry details are used to answer you. They are not sold, rented, or passed to anyone outside the organisation.
What the full notice will cover
So that the gap is a known one rather than an unexplained silence.
The legal basis for each processing purpose, and our retention periods
Our data processors, including the email delivery service that carries enquiries
International transfers, and the safeguards applied to them
Your rights under the Data Protection and Privacy Act 2019, and under GDPR where it applies
How to complain, and to whom
How we will tell you when this notice changes
Asking us about your data
You do not have to wait for the notice to be published to exercise a right.
Email us with the word “data” in the subject line and it will reach the right person.